Frequently Asked Questions
Are your classes American Heart Association Certified?
Yes, all our classes are certified by the American Heart Association. We are an AHA Training Site under Virginia Hospital Center and Washington Adventist Hospital Center of Resuscitation Excellence.
Who teaches the classes?
Our instructors are VERY experienced ER and ICU nurses, paramedics, and Doctors who work in the DC metro area. There is a big difference when you learn CPR from someone who has done it HUNDREDS of times.
Where are your classes held?
We hold all our classes in the heart of Old Town Alexandria. 1800 Diagonal Road, Alexandria VA 22314 Suite 600. We are right across the street from the King St. metro. Theismans restaurant is on the ground floor of our building. We are on the top floor.
Can you hold classes at my location?
Yes. We can give any of our classes at your facility. We offer group rates which begin at 20% off individual registration prices and go as high as 60% off! Minimum class size is 4.
Is there parking at your training center in Old Town Alexandria?
Yes. There is metered street parking. Depending on the day and time of your class these can be easy to get and are quite often free. There is also parking in the metro lot which is free on Sundays. There is underground pay parking. It is between 7-16$ depending on the day and time you park.
Are you near a Metro?
Are we ever. The King St. Metro is right across the street. We really want our students to use the metro. Its easy, safe, and GREEN! Please use the metro. If you promise to use the metro to attend class we will give you a 5$ discount-just type METRO into the coupon box on checkout.
When will I receive my card?
You will get your card at the end of class. All American Heart Association certifications are good for 2 years.
What is your cancelation policy?
Cancel atleast 5 business days in advance and you will get an immediate full refund. If you cancel within 5 days of your class you can roll your registration over to any of our upcoming classes. However, you cannot have a refund. Our specific refund policy can be found while registering. We understand our classes are not inexpensive and we also know things happens so we ALWAYS work with you to come up with a resolution that is agreeable to both parties.
That's not a very business like refund policy. What does it it mean?
Basically it means we here at The Heart Center are pushovers, and if you tell us a good story you will probably get most, if not all, your money back.